Monitoring - Please see https://azero.cloud for final update.
Aug 21, 2023 - 16:17 CEST
Identified - Restore operations during Saturday have not been succesfull, new update will be published early Sunday.
Aug 20, 2023 - 00:39 CEST
Update - We are still working on the issue.
Aug 20, 2023 - 00:33 CEST
Investigating - Clusters and storage have been infected by a ransomware attack, affecting all primary storage.
Ransomware infection, happened due to infected hardware from another datacenter being moved to our primary datacenter, and attached to our core network, thus bypassing normal firewalls and security systems.
In order to ensure everything working and not getting re-infected, this requires a complete re-install of all hardware, which is unfortunately a very big and lengthy process.
We are continuing working to fix the issue, but can't as of yet give estimation when you it will be resolved.

Aug 18, 2023 - 22:53 CEST

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